Privacy Policy

Your protection is important to us.

Shree Parshwa Nutriscience’s approach is to consider your security in relation to the data we may collect from you through our website www.zao.care. We only ask for individual data when we really need it to benefit you. We collect it in a fair and legitimate way, with your information and consent. This policy explains why they are collected and how we use them. Our approach to protection clarifies that: (a) data received from the customer. (b) How to collect and use that information. (c) How to specifically enter, access and update data. (d) How do you prepare, share and protect your information? This approach to protection applies to all customers who access or use our website.

1. General:

By accessing or using our website or by otherwise giving us your information, you confirm that you have the capacity to enter into a legally binding contract under Indian law, in particular, the Indian contract act, 1872, and have read, understood and agreed to the practices and policies outlined in this privacy policy and agree to be bound by the privacy policy.

You hereby consent to our collection, use, sharing, and disclosure of your information as described in this privacy policy. We reserve the right to change, modify, add or delete portions of the terms of this privacy policy, at our sole discretion, at any time, and any continued use of the website by your use of the website, following any such amendments to the privacy policy, will be deemed as an implicit acceptance of the privacy policy in its amended form.

If you do not agree with this privacy policy at any time, in part or as a whole, write to us on hello@zao.care , do not use the website or provide us with any of your information.

2. Information collected and means of collection:

We collect the following information about you:

• Registration information: when you register to use our website, we collect your registration details including phone number, email address and name. We verify your phone number with the help of a one-time password sent to your phone number.
• Order information: we may collect information necessary for us to process your order on the website including, items you place in the cart, your postal address and specific payment information such as payment transaction details. However, we do not collect any bank account information, debit or credit information or any other payment instrument details.
• Usage information: we may collect information about how you use our website, your device and software including usage statistics, traffic data, including source of traffic, your IP address, browser, operating system type, domain names, login status, history of payment methods used, access times, locations, previous consultations, order status, previous orders and transactions including product pricing details, transaction information and payment and browsing history. Your usage of certain third-party services on our website also requires us to collect such information as is considered necessary for that purpose. (Registration Information, Order Information and Usage Information to be collectively referred to as “Personal Information”)

the IT act and the SPDI Rules, ‘sensitive personal information or data’ regulate the collection, usage, retention and disclosure of personal information, which is defined under the SPDI rules as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person. The SPDI rules further define sensitive personal data or information of a person as personal information about that person relating to: 

• Passwords;
• Financial information such as bank accounts, credit and debit card details or other payment instrument details;
• Biometric information;
• Any detail relating to the above clauses as provided to the body corporate for providing services; and
• Any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise.

You provide all information to us voluntarily. Collection, use and disclosure of personal information and SPDI require your express consent. You are providing us with your consent to our use, collection and disclosure of the personal information and SPDI. You may choose to not provide us with personal information and SPDI, but in the event that you do so, we will be unable to provide you access to our website or purchase products or provide services through our website.

3. Use of information:

• To operate and improve the website in order to foster a positive user experience and to improve our business as a whole;
• To process and deliver your order with us;
• To enable your access to our website to purchase products and provide you services;
• Analyzing data, tracking trends, building algorithms, creating databases for rating systems, recommendations engines, etc.;
• For non-targeting reasons such as frequency capping, compliance, billing, ad reporting or delivery, market research or product development purposes;
• To comply with applicable law;
• To conduct audits and quality assessment procedures;
• To analyze the use of our resources, troubleshooting problems and improving our products and services, by using the information regarding your mobile device and software.
• Contacting users, both during and after an order, for updates, resolution of queries, order details or offering new products or services;
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our terms, or as otherwise required by law;
• To respond to any queries that you may have, and to communicate information to you, including notifications of any promotions or alerts, any changes/updates to the website, or the introduction of any future fees or charges that we may collect at the time for purchasing products ; or
• To contact you, by way of sms, email and phone calls, from time to time to record your valuable feedback on our products and services, as they currently stand, and/or any potential products that may be offered in the future.

(Collectively, the above constitute “the purposes”).

If you wish to opt out of receiving non-essential communications such as promotional and marketing-related information regarding our products, please email us at the details provided below in the contact section.

4. Disclosure of information

We might also reveal your personal information and SPDI for the functions unique below.

• We may additionally divulge your personal information to our logistics companions for processing of orders positioned by using you on the website;
• We can also divulge your personal information and SPDI to pharmacies, at any place applicable, for arranging dispatch of your order;
• We can also expose facts to our partners, affiliates, investors, stakeholders or doable mates in an anonymized and combination manner, so that they too may additionally apprehend how users use our website and allow us to create a higher normal trip for you.
• We additionally share aggregated nameless statistics about users with our clients, partners, different users, and different 1/3 events so that they can also be conscious of the nature and wide variety of users, in order for them to be in a position to serve classified ads and different sorts of advertising facts that may additionally be applicable for you on our website;
• We may also reveal and switch your personal information and SPDI to a organization who acquires, or may also doubtlessly acquire, our business, whether or not such acquisition is by way of way of a merger, consolidation or buy of all or a considerable component of our property or funding in us;
• We will divulge your personal information and SPDI if legally required to do so, pursuant to an order from a governmental entity or in exact faith. We will expose the information to: (i) verify to felony necessities or comply with felony process; (ii) shield our rights or property or our affiliated companies; (iii) stop a crime or country wide security; or (iv) shield private security of our users or the public.

5. Third-party links:

The website may include hyperlinks to various external websites and may also include advertisements and hyperlinks to applications, content or resources (“third party links”). We do not control these third-party links on the site, which are provided by persons or companies other than us. You acknowledge and agree that we are not responsible for any collection or disclosure of your information by outside websites, applications, companies or individuals. The presence of third-party links on our website should not be construed as a recommendation, endorsement or inducement for it, or any other material on or available through such links that third party.

You also acknowledge and agree that we are not responsible for any loss or damage you may suffer as a result of the collection and/or disclosure of your information through third party links., by any reliance you place on the completeness, accuracy, or existence of any advertising, product service, or other material on or available through third-party links that three. This will include all transactions and information transmitted in which, between you and third party websites, applications or resources, such transactions are solely between the parties. We will not be liable for any disputes arising out of or in connection with such transactions between you and such third parties.

These third party websites and external applications or resources accessible through third party links may have their own privacy policies governing the collection, storage, storage, keep and disclose your information to which you may be subject. We recommend that you exercise due diligence, as you would in traditional offline channels, and exercise good and common sense before engaging in any transaction or exchange of information, including but not limited to: is not limited to reviewing the privacy policy of a third party website or application. 

6. Changes to your information:

You may additionally review, correct, update, exchange or delete your personal information concerning to registration information and order information on the website by means of writing to us at the contact important points distinctive below. You can delete any phase of the personal information or request us to delete the same, and we will comply with such requests inside a lifelike time, until we are required to hold sure data for prison purposes. You may additionally replace your SPDI at any factor by way of writing to us at the small print indicated beneath in the contact section.
We reserve the right to confirm and authenticate your identification and your personal information in order to make certain correct transport of products. Access to or correction, updating or deletion of your personal information or SPDI may additionally be denied or constrained by means of us if it would violate any other person’s rights and/or is now not in any other case approved via relevant law.

7. Security and retention of information:

 Security of your information

We endeavor to maintain physical, technical and procedural safeguards that are appropriate to protect your information against loss, misuse, copying, damage or modification and unauthorized access or disclosure. Some of the security measures adopted by us are:

• We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems; and
• We restrict access to personal information, to our employees and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations, and may be disciplined or whose relationship with us may terminate if they fail to meet these obligations.

No employee or administrator of the company will have knowledge of your password of your account on the website. It is important for you to protect against unauthorized access to your password and your mobile phone, as detailed in the ‘user account, password and security’ section of the terms. You must be sure to log off from the website when you have finished use thereof. We do not undertake any liability for any unauthorized use of your account and password.

If you suspect any unauthorized use of your account, you must immediately notify us by sending an email to the contact details indicated in the contact section. You shall not be liable to indemnify us due to any loss suffered by us due to such unauthorized use of your account or password.

Further, we shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond our reasonable control including but not limited to acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of internet service or telephone service of the user, etc.

Retention of information

We also have measures in place such that your SPDI which is in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that: (i) the purposes for which your SPDI has been collected have been fulfilled; and (ii) retention is no longer necessary for any other reason.
We may, however, reserve the right to retain and store your personal information for our business purposes, whether such personal information has been deleted or not. After a period of time, your data may be anonymized and aggregated and then may be held by us as long as necessary, to enable purchases of products for analytics purposes.

8. Cookies and other tracking technologies:

This is the cookie policy for Shree Parshwa Nutriscience, accessible from SDPI https://zao.care.

What are cookies:

As it is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How we use cookies:

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies:

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore it is recommended that you do not disable cookies.

The cookies we set

• Account related cookies: If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
• Login related cookies: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
• Email newsletters related cookies: This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
• Orders processing related cookies: This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
• Surveys related cookies: From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Forms related cookies:

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site preferences cookies:

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third party cookies:

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google analytics cookies, see the official Google analytics page.
• Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track a thing such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
• As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {list}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

9. Changes to the policy:

10. Miscellaneous:

• Disclaimer: We cannot ensure that all of your personal information and SPDI will never be disclosed in ways not otherwise described in this privacy policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your information will always remain private. As a user of the website, you understand and agree that you assume all responsibility and risk for your use of the website, the internet generally, and the information you post or access and for your conduct on and off the website.
• Indemnity: You agree and undertake to indemnify us in any suit or dispute by any third party arising out of disclosure of information by you to third parties either through our website or otherwise and your use and access of websites, applications and resources of third parties. We assume no liability for any actions of third parties with regard to your personal information or SPDI which you may have disclosed to such third parties.
• Severability: Each clause of this privacy policy shall be and remain separate from and independent of and severable from all and any other clauses herein except where otherwise expressly indicated or indicated by the context of the privacy policy. The decision or declaration that one or more clauses are null and void shall have no effect on remaining clauses of this privacy policy.